Dutton-Lainson Company

A Dependable Company Since 1886

TW9000 Electric Winch with Standard Switch Troubleshooting Guide

Use this manual if your electric winch has a gray cover, it operates on a 12 volt battery, it has a strap, and it has the switch on the side of the winch

Find in the list below the problem you are experiencing with your winch, then click the “+” sign near a “Possible Cause” for an explanation of how to fix it..

SAFETY NOTES: Many of the following trouble shooting procedures require removing the winch cover to observe or test components. Even if not mentioned in the procedure, always disconnect the winch from its 12 volt power source when removing or replacing the cover and reconnect the winch to power only when necessary to make a test or observation. Be extremely careful to avoid contact with electrical shock hazards and to keep hands away from any parts that will move when power is applied.

Symptoms & Solutions

Motor will not run in either direction

Corrective Action:

Make certain that 12 volt power is getting to the switch. If not, check the battery and the connection of the wiring harness to the battery. The most common problem is an insufficient ground connection on the negative wiring harness wire. It is possible to measure 12 volts at the switch with a meter, but have a ground connection that will not allow sufficient current to run the motor. Disconnect and clean the ground connection and reassemble. Check to be sure that the red connector on the end of the wiring harness is securely snapped into the mating connector on the winch and that all four wires going to this connection are secure. If these steps do not solve the problem, check for a faulty circuit breaker by temporily removing it from the system. Also check the entire length of the wiring harness for a broken wire.

Motor runs in only one direction

Corrective Action:

Replace switch 206007. Be sure to connect wires exactly as shown in diagram.

Winch runs backwards

Corrective Action:

The strap must wind onto the bottom side of the drum. This is critically important and must not be reversed.

Winch smokes

Corrective Action:

It is not unusual for the winch to smell hot or smoke during the first few uses while powering the winch in the Out direction. The brake device gets extremely hot and sometimes creates smoke for the first few uses. This should not happen when the winch is pulling cable in.

Motor runs hot

Corrective Action:

Limit motor run time to a maximum of four minutes followed by at least 20 to 30 minutes of cooling. Motor run time is critical even when winch is not pulling its full capacity or is letting cable out.

Motor has difficulty pulling load

Corrective Action:

If motor slows down a lot and groans to pull load, winch is probably overloaded. Reduce the amount of load being pulled.

Motor runs but winch fails to pull strap

Corrective Action:

Move clutch lever to engaged gears position.

Circuit breaker trips

Corrective Action:

The circuit breaker is designed to cut power to the winch in the event of a substantial overload. It will automatically reset after a short cooling period. Note that the circuit breaker will not protect the motor from damage due to excessive run time.

Winch will not hold load

Corrective Action:

The strap must wind onto the bottom side of the drum. This is critically important and must not be reversed. If the strap is wound the wrong direction, the brake will not work.

Strap will not freewheel

Corrective Action:

First confirm that clutch is in freewheel position. Then with no load on winch jog power switch to see if clutch will open and allow freewheeling. If this does not work, remove any load from the winch, put the clutch lever in the freewheel position and remove the winch cover. Then gently pry the clutch gear and mating gear apart by inserting a screwdriver between them.

Strap damage

Corrective Action:

The strap is considered a perishable item and will periodically need to be replaced. Follow these suggestions to maximize strap life: It is essential that the winch is aligned with the load so that the strap goes straight into the front opening of the winch without severely rubbing on the edges of the opening. Allowing the strap to rub on anything, or allowing it to feed onto the winch reel in a bunched up or folded over fashion will quickly damage and weaken the strap. The strap must lay flat on the winch drum. Strap can easily be cut if it is under tension and allowed to contact any metal edge, even if it does not seem especially sharp. Keep the strap in good condition and replace when damaged.

Strap breaks

Corrective Action:

See Strap damage section above.

Hook spreads open

Corrective Action:

Make certain that load is fully engaged into the throat of the hook allowing the safety latch to close. Engaging only the point of the hook on the load could cause hook to open up or break.

CONNECT WITH US

1601 W. 2nd Street
Hastings, NE 68901
402-462-4141
customersupport@dutton-lainson.com